Accessibility Information

Notice of Availability of Auxiliary Aids & Services

Credence is committed to making our information and technology accessible in accordance with Section 1557 of the Affordable Care Act. We provide various auxiliary aids and services, including alternate formats and relay services, at no cost to better communicate with people with disabilities.

To request an auxiliary aid or service, you can:

  • Call: (855)-216-3144 TTY users should call: 711
  • Send a fax to: 205-220-2984
  • Send an email to:
  • Send a letter to:
    Credence Blue Cross and Blue Shield
    Birmingham Service Center
    Compliance Office
    450 Riverchase Parkway East
    Birmingham, AL 35244
    Attn: 1557 Compliance Coordinator